Terms and Conditions
Ticket Terms and Conditions 1. This ticket is issued subject to the Rules and Regulations of the venue and event organiser. Full details are available on request. 2. Your confirmation email/text with its unique code is your ticket and will represent the number of admissions you have purchased. Seating is tiered with disabled access. Please be sure to check your spam folder as some email filters may redirect our automatic reply. 3. It is the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the event organiser. Please note that we cannot guarantee that ticket holders will be informed of such cancellation before the date of the event. 4. The management reserves the right to refuse admission should patrons breach any Rules and Regulations of the venue, event organiser or promoter. The management may on occasions have to conduct security searches to ensure the safety of the patrons. 5. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed. 6. We regret that unless paragraph 14 applies, tickets cannot be exchanged or refunded after purchase. The Management cannot be held responsible for any tickets which are lost or stolen. The event organiser reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently. 7. Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets. 8. Unlawful resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation. 9. The venue operates a No Smoking policy. 10. The unauthorized use of photographic and recording equipment is prohibited. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron’s own food and drink may also be prohibited (please check with the venue). 11. The event organiser and venue Management accept no responsibility for any personal property. 12. There will be no pass-outs or re-admissions of any kind. 13. Ticket holders consent to filming and sound recording as members of the audience. 14. If a performance is rescheduled, ticket holders will be offered tickets to the rescheduled performance, equivalent to the face value of the ticket. If a performance is cancelled, ticket holders will be offered alternative performances (subject to availability) up to the seat value on the ticket. 15. All of these terms and conditions are governed by English Law and any disputes arising out of any transaction with the event organiser are subject to the exclusive jurisdiction of the English courts. 16. The ticket holder must comply with all relevant statutes, safety announcements and venue regulations whilst attending the event. 17. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or event management to eject you from the venue.
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